Use Your Account as the Main Reference
If Club membership or a Club campaign applies to your account, the
current account area is the appropriate place to review it. Do not
rely on another player's status, an old promotion image or a message
that assumes every account receives the same member access.
An eligibility condition can explain why a benefit appears for one
account and not another. This does not mean a user should try to
manufacture extra activity to make a programme appear. Normal
account use should remain within the budget already chosen.
Membership is not a spending target
If account activity forms part of a Club programme, treat it as a
programme condition, not as a target that must be reached. Do not
deposit more, continue playing longer or chase losses in order to
become eligible for a member feature.
Account Conditions Can Still Apply
Club membership does not remove the normal conditions of using a
Gempak99 account. Payment instructions, account verification,
promotional rules and game eligibility can still apply independently
of Club status.
If the account requests verification during a payment or withdrawal
process, follow the current account instructions. Club membership
should never be interpreted as a promise that verification will be
skipped.
Benefits can be updated
Member programmes can change over time. A benefit that existed
previously may be updated, replaced or removed. Always review the
current details before planning how to use an offer.