Contact Gempak99myasia.com

How to reach our editorial team, and where to go for help with a Gempak99 account.

Email us

Editorial and Site Enquiries

For corrections, feedback, privacy requests or business enquiries, email info@gempak99myasia.com. We usually reply within two working days.

Please include the page link if you are reporting something out of date.

We cannot access Gempak99 accounts, balances or transactions. For login, deposit or withdrawal issues, please use Gempak99 live chat from inside your account.

Response times and corrections

We aim to reply within two working days (Malaysia time). If you spot an out-of-date payment method, bonus term or step, send the page link; we check it against the live Gempak99 site and, if confirmed, update the page and its date the same week.

For login, deposit or withdrawal problems with your own account, contact Gempak99 live chat directly, as we cannot see or change accounts. Our OTP guide solves most login issues.

Account help

Where to Get Account Support

IssueBest contact
Login or OTP problemsGempak99 live chat; see also our OTP guide
Deposits and withdrawalsGempak99 live chat with your transaction reference
Corrections to our guidesinfo@gempak99myasia.com
Privacy requestsinfo@gempak99myasia.com