Privacy Policy
This Privacy Policy explains how Gempak99 may collect, use, store and protect information when users visit this website, contact support, interact with promotions or access related services.
Last updated: 18 June 2026
1. Scope of This Privacy Policy
This Privacy Policy applies to information collected through the Gempak99 website. Some account registration, login, gaming, payment or promotional services may be provided through external platforms or service providers.
When you leave this website or use an external service, the privacy policy and terms of that service may also apply.
2. Information We May Collect
We may collect information that you voluntarily provide when contacting support, submitting an enquiry or communicating with us. This may include your name, email address, message content and any information you choose to provide.
We may also automatically collect limited technical information when you visit the website, including:
- IP address and approximate location
- Browser type and operating system
- Device type and screen information
- Pages visited and time spent on the website
- Referring website or campaign source
- Cookie identifiers and technical logs
3. Account, Gaming and Payment Information
Registration, login, deposits, withdrawals and gaming activity may take place through an external platform or service provider. Information entered on that platform is handled according to its own privacy policy, security procedures and terms.
This website does not request that users send passwords, OTP codes, full payment card details or banking passwords by email.
4. How We Use Information
Information may be used to:
- Operate, maintain and improve the website
- Respond to support requests and enquiries
- Understand website performance and visitor activity
- Remember user preferences
- Measure promotional or campaign performance
- Detect suspicious activity, misuse or security threats
- Comply with applicable legal obligations
5. Cookies and Similar Technologies
Gempak99 may use cookies, analytics tools and similar technologies to support website functionality, remember preferences, understand visitor behaviour and measure campaign performance.
Some links may contain referral or campaign tracking parameters. These parameters may help identify the source of a visit or registration without changing the destination service.
You can restrict or delete cookies through your browser settings. Disabling certain cookies may affect some website features.
6. Sharing of Information
Information may be shared with service providers that support website hosting, analytics, security, communication or technical operations. Information may also be disclosed where required by law, regulation, legal process or a valid request from an authority.
We do not intend to sell personal information as a standalone commercial product.
7. External Links and Services
This website may contain links to external websites, casino platforms, payment providers or other services. Gempak99 is not responsible for the privacy practices, security or content of external websites.
Users should review the privacy policy and terms of each external service before submitting personal, account or payment information.
8. Data Security
Reasonable technical and organisational measures may be used to protect information against unauthorised access, misuse, loss or disclosure. However, no website, internet connection or electronic storage system can guarantee complete security.
Users are responsible for keeping passwords, OTP codes and account credentials private.
9. Data Retention
Information may be retained only for as long as reasonably necessary to provide support, maintain website security, analyse performance, meet legal obligations or resolve disputes.
10. User Rights
Depending on applicable law, users may have the right to request access to, correction of or deletion of certain personal information held by us. Users may also be able to object to or restrict certain types of processing.
Requests can be submitted through the Gempak99 Contact page. We may need to verify the identity of the person making the request.
11. Adult Users
Gempak99 content is intended for adults aged 18 or over. We do not knowingly seek to collect personal information from minors.
12. Policy Updates
This Privacy Policy may be updated when website features, service providers, legal requirements or data practices change. The updated version will be published on this page with a revised update date.
13. Contact Us
For questions about this Privacy Policy or information associated with this website, contact:
Email: support@gempak99myasia.com